Refund Policy for Online Manual Handling Course in Dublin, Ireland

Welcome to the Irish Manual Handling Ltd. Refund Policy section. As a leading provider of the Manual Handling Course in Dublin, Ireland, and the UK, we are committed to ensuring customer satisfaction. Please review this policy carefully to understand our approach to refunds and how we strive to maintain the highest standards for our services.

Refund Policy Details

We take pride in the quality of our Manual Handling Course. However, we recognize that there might be circumstances where a refund is necessary. Our policy is transparent and customer-focused to ensure a seamless experience for all participants in our Manual Handling Course.

Eligibility for Refund

Refunds for the Manual Handling Course are applicable under the following conditions:

• Refund requests made within 14 days of purchase, provided the course has not been completed, and the certificate has not been downloaded.
• Unresolved technical issues that prevent access to the Manual Handling Course content, despite our support team's efforts.
• Billing errors, including duplicate payments for the Manual Handling Course.

How to Request a Refund

To request a refund for your Manual Handling Course, please email us at [email protected]. Include the following details in your request:

• Your order confirmation details.
• A clear explanation of the reason for your refund request related to the Manual Handling Course.

Our team at Irish Manual Handling Ltd. will review your request and respond within 5 business days.

Refund Processing

If your refund request is approved, we will process the refund to your original method of payment within 10 business days. Please note that additional processing time may be required by your payment provider for the refund related to the Manual Handling Course to appear on your statement.

Frequently Asked Questions (FAQ)

• Can I get a refund if I complete the course? No, refunds are only applicable if the course has not been completed and the certificate has not been downloaded.
• What should I do if I encounter technical issues? Contact our support team immediately for assistance. If the issue cannot be resolved, you may be eligible for a refund.
• How long does the refund process take? Refunds are processed within 14 business days after approval, but additional time may be required by your payment provider.

Contact Information

If you have any questions or need further assistance regarding our Refund Policy for the Manual Handling Course, feel free to contact us:

• Email: [email protected]
• Phone: +353 894 631 967 (Text Only, No Calls)

Our dedicated team is here to ensure you have the best experience with our Manual Handling Course.